1. Introduction
Miami FL Movers (“we,” “us,” or “our”) provides moving and storage services to customers across Miami, FL, and beyond. These Terms and Conditions outline the rules and regulations for using our services, including our website, booking system, and all related services. By hiring our services, you agree to be bound by these Terms.
2. Services Provided
Miami FL Movers provides a range of moving services, including but not limited to:
- Local Moving
- Long-Distance Moving
- Commercial Moving
- Residential Moving
- Moving and Storage
Details of each service are provided on our website. Our service offerings may vary based on location, availability, and other factors, and are subject to change without prior notice. All service quotes are subject to final confirmation at the time of booking.
3. Service Availability
Our services are available within specific geographic areas. We will make every effort to service clients within these areas but reserve the right to deny service or adjust terms if the move is outside of our operational zones or if we deem the service location is unsuitable for the move.
4. Booking and Payment
- Booking: All bookings for our moving services must be confirmed in writing, either through our website or by email. By booking a service, you agree to the terms outlined here and any other specific terms associated with the service you are purchasing.
- Payment: Payment is due before the move, with the exact terms outlined during the booking process. Payment can be made via credit card, debit card, or other accepted payment methods. We accept all major forms of payment unless otherwise specified.
- Deposits: A non-refundable deposit may be required for certain services at the time of booking. The deposit amount will be clearly communicated and applied toward the total cost of your move.
- Final Payment: The balance for the move will be due on the day of service. If full payment is not made, we reserve the right to withhold services until payment is received.
5. Cancellations and Refunds
- Cancellations: If you need to cancel your booking, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled move may incur a cancellation fee, which will be communicated at the time of cancellation.
- Refunds: Refunds are not provided for services rendered. However, in cases of overpayment or service discrepancies, refunds may be issued at our discretion.
6. Responsibilities of the Customer
As a customer, you are responsible for:
- Providing Accurate Information: You agree to provide accurate and complete information regarding your move, including the size of the move, the number of items, and any special requirements (e.g., fragile items, large furniture, or long-term storage needs).
- Access and Safety: You must ensure that the locations for both pick-up and delivery are accessible for our movers. You must also ensure that there are no obstacles, such as narrow hallways, stairs, or locked gates, that would prevent our team from safely completing the move.
- Items Not to be Moved: Certain items, such as hazardous materials, firearms, perishable goods, and animals, cannot be moved by our team. You are responsible for ensuring that no restricted items are packed for the move. A list of prohibited items is available upon request.
7. Our Responsibilities
Miami FL Movers is committed to providing high-quality moving services. Our responsibilities include:
- Packing and Moving: We will handle your belongings with care, using appropriate equipment to move, load, transport, and unload your items.
- Safety and Security: We will take every precaution to ensure that your belongings are safely moved and stored. However, we are not responsible for damage resulting from improper packing by the customer or damage to items that are not packed by our team.
8. Liability and Limitations
- Damaged or Lost Items: We take care to ensure that all of your items are safely moved and stored. However, we cannot be held responsible for any damages or losses unless they are the result of our direct negligence. Any damages must be reported immediately upon delivery, and claims should be submitted within 24 hours of the move.
- Insurance: We offer basic liability coverage for your items during the move, but it is limited. For full protection, we recommend that you purchase additional moving insurance through our recommended providers. Please ask for more information about our insurance options at the time of booking.
9. Indemnification
You agree to indemnify and hold harmless Miami FL Movers, its officers, employees, contractors, and agents from and against any claims, damages, or liabilities arising from your use of our services, your breach of these Terms, or any actions arising from the misuse or improper handling of your belongings during the moving process.
10. Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. Our privacy practices are outlined in our Privacy Policy, which you can read in full on our website. By using our services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
11. Dispute Resolution
In the event of a dispute or disagreement related to the services provided by Miami FL Movers, we encourage you to first contact our customer service team. We will make every reasonable effort to resolve the issue promptly. If a resolution cannot be reached, you agree to submit the dispute to binding arbitration, rather than pursuing a lawsuit.
12. Force Majeure
We are not liable for any failure or delay in performing our services due to circumstances beyond our control, including but not limited to acts of God, strikes, labor disputes, natural disasters, weather conditions, government actions, or any other force majeure event.
13. Modifications to the Terms
Miami FL Movers reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after changes are made, you agree to the updated Terms.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.
15. Contact Information
If you have any questions about these Terms and Conditions or would like to reach out to us regarding your move, please contact us at:
Miami FL Movers
Address: 554 NW 5th St, Miami, FL 33101, USA
Phone: +1 13052398107
Email: info@miamiflmovers.net
By accessing our website and using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
